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Return to shopCenzelle accepts the following secure and widely recognized payment options to give customers flexibility and convenience at checkout:
All payments are processed through trusted, industry-standard payment gateways that utilize end-to-end encryption to ensure that your financial information remains safe and private. When you make a purchase, you authorize Cenzelle to charge the total amount displayed on the checkout page, including the cost of items, shipping, and any applicable fees.
We do not charge or collect any tax on purchases. However, a flat shipping fee of $16 is applied to every order to cover delivery and handling costs.
Your privacy and financial security are our top priorities. We use secure socket layer (SSL) encryption technology to protect your data during payment processing. This encryption ensures that your credit or debit card details are transmitted securely to our payment providers.
Cenzelle does not have access to or store your complete card details on our systems. All transactions are handled directly by third-party payment processors that are fully PCI DSS (Payment Card Industry Data Security Standard) compliant.
Once payment is confirmed, an automated email receipt is sent to the customer’s registered email address. This receipt includes details of the order, amount paid, and payment confirmation number.
All payments are subject to authorization and verification by the respective financial institution. If any discrepancies, errors, or unusual activity are detected during payment processing, the order may be delayed or canceled to protect both parties from potential fraud. In some cases, our customer service team may contact you for identity verification or confirmation before processing the shipment.
All prices on our website are listed in United States Dollars (USD). Customers are responsible for any additional conversion fees or charges applied by their bank or card issuer if purchasing from outside the United States. Prices may change without prior notice, but such changes will not affect confirmed and paid orders.
We take every step to ensure accuracy in product pricing and billing. In the rare case of a pricing or technical error at checkout, Cenzelle reserves the right to correct the issue and notify the customer before proceeding with or canceling the order.
Orders are processed once the payment is successfully received and verified. Our handling time is 1 to 2 business days. After your order has been packed and shipped, you will receive a confirmation email containing your tracking information.
Handling Time: 1–2 days
Transit Time: 3–7 days
The total delivery time generally ranges between 4 to 9 days, which includes handling and transit time.
Please note that handling and delivery times are estimates and may vary due to carrier delays, weather conditions, or high order volumes.
If you believe there has been an error with your payment or you notice an unauthorized transaction, please contact our support team immediately at contact@cenzelle.store. We will review your concern promptly and resolve it within a reasonable time frame.
Charge backs made without prior contact or valid reason will delay the resolution process. We encourage customers to always reach out to us first to find a quick, fair solution.
If your payment is declined or fails to process, please verify your card details, billing address, and available balance. You may also try using an alternative payment method such as PayPal. Orders will only be confirmed once payment has been successfully completed.
Cenzelle actively monitors all transactions for suspicious or fraudulent activity. In the event that a payment appears suspicious, we reserve the right to hold or cancel the order and request additional verification. These precautions are taken solely to protect our customers and prevent misuse of payment systems.
In the event of an approved refund (as per our Return & Refund Policy), the refund amount will be credited back through the same payment method originally used for the purchase. Processing time may vary depending on your financial institution but typically takes 10 days.
Cenzelle reserves the right to amend or update this Payment Policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our website following updates indicates your acceptance of the revised terms.
Business Name: Cenzelle
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-08:00)
Business Phone: +1 (209) 857 9714
Business Email: contact@cenzelle.store
Business Address: 5095 E Hedges Ave, Fresno, CA 93727, USA